STORE POLICY

ORIGINAL & FINE ART PRINTS

 
CUSTOMER CARE

All artwork shown on this website has been originally painted or hand drawn by Tannia Taranto. All original paintings and drawings are finished using quality mediums, papers and canvases; and all fine art prints are produced using high quality archival pigment print (also known as Giclée printing) on cotton rag paper.

When purchasing an original or printed artwork it will be signed and titled by Tannia Taranto to ensure authenticity.

PACKAGING

Fine art prints are packaged flat pack for sizes A4 and A3; and mailing tubes for size A2+. All prints are unframed.

Original artworks will be packaged according to size.

CUSTOM ORDER

For custom size fine art prints, please submit a request on the contact page indicating the size you require. I will make contact with you and advise if the custom size can be accommodated, as it is dependent on the original artwork.

POSTAGE

LOCAL/INTERSTATE

All fine art prints ordered online are printed on demand, please allow 7-10 business days for delivery. Shipping is free within Australia via standard post. Express post is available at an additional cost of AUD$30 and calculated at checkout.

 

INTERNATIONAL

All fine art prints ordered online are printed on demand. Standard international shipping is available at an additional flat fee of AUD$45, please allow 10 – 15 business days from order date to delivery. International express post is available at an additional flat fee of AUD$60, please allow up to 10 business days from order date to delivery.

 

During the month of December, delivery times can take longer.

 

Progress of orders can be tracked once you receive email notification, which includes shipping details and tracking number. Tannia Taranto is not liable for lost or damaged goods, however please make contact if an issue arises as all enquiries will be considered on an individual basis.

RETURNS

Please consider your purchase carefully as we are not responsible for change of mind or wrong size selected, as fine art printing is ordered on demand. If you are unsure or simply have a question to ask prior to purchasing, please send me an email available on the contact page.

HOMEWARES

 
CUSTOMER CARE

Pictured homewares are a guide only as each piece is unique by way of natural wood grain, texture, colour variation and resin design. Basically each piece is a unique one off creation by contemporary artist Tannia Taranto.

 

Resin has a glass like and durable finish. It is advised that cutting and serving on the resin section is to be avoided as it will scratch and cut through. All wood elements have been treated with natural oil to maintain its quality and is food safe.

 

CARE INSTRUCTIONS

Hand wash pieces with warm soapy water and avoid using abrasive cleaners or scourers.

Dry thoroughly with towelling or turn upside down to dry. It is recommended to oil the wood section of your piece every 3-6 months to keep it maintained, as detergents tend to dry out the wood. Oils such as linseed, grapeseed, coconut or tung are all-natural wood oils and are food safe. Any piece from the homewares range that has resin is not suitable for microwave or dishwasher use as the resin will be damaged.

POSTAGE

Flat rate $10 shipping within Australia and additional charges apply for express post and international deliveries. Allow up to 10 working days for delivery.

During the month of December, delivery times can take longer.

 

Progress of orders can be tracked once you receive email notification, which includes shipping details and tracking number. Tannia Taranto is not liable for lost or damaged goods, however please make contact if an issue arises as all enquiries will be considered on an individual basis.

RETURNS

Due to food hygiene reasons, any item from the homewares range is not refundable.

REPRODUCTIONS

All Tannia Taranto artworks and homewares purchased cannot be reproduced or made available for resale in any way. 

SITE PAYMENT METHODS

Credit Cards and PAYPAL

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